Volvo On Call Bedienungsanleitung

Volvo On Call Dealer Portal User Guide 131025-3.14.24 1/13/2014

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 7 A page is displayed where you enter the contact information for your company

VOC Dealer Portal User Guide 8 Version 131025-3.14.24, 2014-01-13 You receive a confirmation that your information has been sent to helpdesk. Help

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 9 5. Enter your dealer code in the Dealer Code field. 6. Click Next. 7. I

VOC Dealer Portal User Guide 10 Version 131025-3.14.24, 2014-01-13 The VOC Dealer Portal login page is displayed. 2. Click Login as dealer agent.

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 11 The VOC Dealer Portal start page is displayed. Having signup problems Lost

VOC Dealer Portal User Guide 12 Version 131025-3.14.24, 2014-01-13 3. Select your country, and type any combination of letters or digits in the d

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 13 The mandatory security check ensures that an actual person is registering by

VOC Dealer Portal User Guide 14 Version 131025-3.14.24, 2014-01-13 Using the VOC Dealer Portal The Main menu When you have logged in to the VOC Dea

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 15 Activating Volvo On Call services The following steps should be performed be

VOC Dealer Portal User Guide 16 Version 131025-3.14.24, 2014-01-13 5. If the selected vehicle is the right one, click Confirm. A page is display

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 17 A page is displayed, providing the activation code and instructions about th

VOC Dealer Portal User Guide 18 Version 131025-3.14.24, 2014-01-13 If the vehicle details are found, and there is more than one match, the search r

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 19  To update customer information 1. On the Main menu, point to Administra

VOC Dealer Portal User Guide 20 Version 131025-3.14.24, 2014-01-13 A form is displayed where you can review or update vehicle and customer inform

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 21 7. If all information is correct, click Save. The system indicates that th

VOC Dealer Portal User Guide 22 Version 131025-3.14.24, 2014-01-13 You will need to go to the vehicle with the new customer and perform an On Call

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 23 A form is displayed where you can review or update vehicle and customer info

VOC Dealer Portal User Guide 24 Version 131025-3.14.24, 2014-01-13 1. On the Main menu, point to Customer Administration, and then click Update Cu

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 25 Show subscriptions If you should need to assist a customer with a subscripti

VOC Dealer Portal User Guide 26 Version 131025-3.14.24, 2014-01-13 VOC Dealer Portal help Changing login password  To change your login password

© 2013 WirelessCar. All rights reserved. Volvo On Call is a registered trademark of Volvo Car Corporation Document version: 131025-3.14.24

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 27 Finding help during signup and login User documentation When you are using t

VOC Dealer Portal User Guide 28 Version 131025-3.14.24, 2014-01-13 A dialog box is displayed, showing the VOC Dealer Portal Version. 2. Click OK

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 29 VOC Dealer Portal version  To view the VOC Dealer Portal version after log

VOC Dealer Portal User Guide 30 Version 131025-3.14.24, 2014-01-13

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 1 Table of contents Introduction ...

VOC Dealer Portal User Guide 2 Version 131025-3.14.24, 2014-01-13 Introduction Overview This document is a user guide describing the interface and

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 3 Vehicle Search Results When a vehicle is associated with a customer, the sear

VOC Dealer Portal User Guide 4 Version 131025-3.14.24, 2014-01-13 For instructions on how to enable cookies in other web browsers, see http://www.g

VOC Dealer Portal User Guide Version 131025-3.14.24, 2014-01-13 5 Safety Package The safety package is standard when a customer purchases Volvo

VOC Dealer Portal User Guide 6 Version 131025-3.14.24, 2014-01-13 Accessing the VOC Dealer Portal Dealer The procedures for obtaining a user accoun